5 Best Nurse Call System Brands Compared: A Buyer’s Guide

Choosing the best nurse call system starts with understanding how your facility delivers care. A nursing home replacing an older installation may need wireless call buttons and mobile pager alerts. A hospital planning a new ward may require two-way voice communication and integration with clinical workflows.

Comparing nurse call system brands helps buyers identify these differences before requesting quotations. Beyond individual devices, consider installation requirements, receiving options, ongoing support and the complete cost of ownership.

This guide reviews five brands: Aidbell, Intercall, Ascom, Rauland and Jeron. It is published by Aidbell as a purchasing guide, not an independent test or a numbered performance ranking. The best choice depends on your building, care requirements and the proposed system configuration.

Nurse Call System Brands at a Glance

Product availability and features depend on the model, region and quotation. Ask each supplier to confirm which capabilities are included and which require additional equipment or software.

1. Aidbell Nurse Call Systems

Aidbell is the brand of Fujian Calling-Tech Technology Co., Ltd., established in 2012. The company supplies nurse call equipment for healthcare facilities and works with distributors and project contractors on system selection and configuration.

Its range includes three wireless nurse call system families and a wired system with two-way intercom.

LoRa Wireless Nurse Call System

The Aidbell LoRa Wireless Nurse Call System is an option for projects where wireless coverage is an important consideration.

Depending on the selected devices, features include low battery alerts, call success confirmation and tablet monitoring. These functions help staff receive call information and manage compatible call devices.

Specify coverage around the actual building layout. Open-area transmission figures should not be treated as guaranteed indoor performance.

POCSAG Wireless Nurse Call System

The Aidbell POCSAG Wireless Nurse Call System supports pager-based communication for healthcare staff.

A project can combine compatible call buttons, bathroom pull cords, paging equipment, display receivers and monitoring software. It is worth evaluating when caregivers need to receive room or patient call information while moving around the facility.

433MHz Wireless Nurse Call System

The Aidbell 433MHz Wireless Nurse Call System is designed for clinics, nursing homes and small to medium-sized care facilities.

Call devices communicate wirelessly with compatible receivers, reducing the need for communication cabling. Receiving options include nurse station displays, pagers and corridor lights. Repeaters can be included where the building requires additional coverage.

Wired Nurse Call System

For facilities requiring patient-to-nurse voice communication, the Aidbell Wired Nurse Call System offers two-way intercom with two-wire cabling.

Aidbell’s wireless systems provide call alerts rather than two-way voice conversations. Buyers should make this distinction when comparing wired and wireless quotations.

Questions to ask Aidbell: Which system suits the floor plan? Which receivers work together? What programming, installation guidance and OEM/ODM options are available for the project?

2. Intercall Nurse Call Systems

Intercall develops nurse call solutions for hospitals, residential care homes and assisted living facilities. Its range includes Intercall Touch and Intercall One, with options for call management, staff identification and reporting.

Intercall Touch offers displays, call points and wearable call devices to support patient-to-staff communication. Programmable events and third-party integration options allow the system to accommodate different care workflows.

Intercall One provides a wired upgrade option for existing Intercall installations. It delivers real-time call information and supports Care cards to identify staff and record actions. Buyers should confirm whether their existing wiring and equipment are suitable for the proposed upgrade.

For facilities requiring remote oversight, Intercall Cloud provides access to nurse call data and reporting across individual or multiple sites.

Questions to ask the supplier: Which system suits the facility? Can existing cabling be reused? What equipment, software and ongoing costs are required for reporting and integration?

3. Ascom Nurse Call Systems

Ascom offers nurse call and monitoring solutions for hospital and residential care environments.

Its Telligence platform supports hospital nurse call and patient communication. teleCARE IP provides modular options for resident alerts, monitoring and wander management in care settings. These product families address different requirements, so buyers should evaluate the specific platform proposed for their facility. See Ascom’s nurse call and monitoring solutions.

When considering Ascom, map the proposed system to the information caregivers need: the source of an alert, how it reaches staff and whether monitoring functions are required alongside nurse call.

Questions to ask the supplier: Which platform fits the facility? What mobile devices, software and interfaces are included? Which monitoring functions are optional?

4. Rauland Nurse Call Systems

Rauland’s Responder portfolio focuses on nurse communication and care workflows. Its Responder 5 platform includes communication, workflow automation and integration capabilities for healthcare environments. See Rauland Responder 5.

For projects involving multiple departments, evaluate how the proposed configuration handles staff assignments, call routing and workflow information.

The purchasing decision should cover both the bedside equipment and the supporting software, interfaces and implementation services.

Questions to ask the supplier: Which Responder platform is being quoted? What integrations are included? What training, ongoing support and upgrade arrangements apply?

5. Jeron Nurse Call Systems

Jeron supplies Provider nurse call systems for healthcare communication.

Provider 790 combines voice communication, mobile caregiver alerts and workflow functions. Its published capabilities include VoIP communication, rounding reminders, room status information and reporting. See Jeron Provider 790.

Buyers can assess these functions against daily tasks such as responding to patient requests, coordinating staff and managing room turnover. Confirm the equipment and software required for each function in the proposed configuration.

Questions to ask the supplier: Which Provider system fits the project? How are calls delivered to mobile staff? Which reporting and integration options require additional components?

How to Choose the Best Nurse Call System

Define the Calling and Response Process

List who will initiate calls, where calls originate and who should receive them.

A typical project may need bedside call buttons, bathroom pull cords, corridor lights and a nurse station display. Other facilities may also need wearable pagers, emergency buttons or monitoring software.

Specify whether staff only need an alert or must speak with the patient remotely. This is a key distinction between different nurse call solutions.

Match the System to the Building

Provide suppliers with the room count, floor plan, number of floors and intended receiver locations.

For wireless installations, request a coverage assessment and a plan for testing reception. For wired installations, confirm cabling requirements and whether existing wiring is compatible.

Include power requirements and future expansion in the discussion.

Check the Exact Features Being Quoted

A brand’s full product range may include features that are absent from a particular quotation.

Ask for a component list identifying the call devices, receivers, power supplies, software and optional interfaces. Confirm how emergency calls are prioritised, how calls are cancelled and what information staff will see.

Compare the Complete Project Cost

Compare quotations against the same scope:

• Call devices and receiving equipment
• Controllers, repeaters and power supplies
• Cabling, installation and commissioning
• Software licences and optional integrations
• Training, maintenance and replacement parts

A lower equipment price does not necessarily mean a lower total project cost.

Confirm Project Requirements and Support

Give suppliers the project’s required standards and acceptance criteria, and request documentation for the exact proposed equipment.

Also confirm who will provide installation assistance, troubleshooting and replacement parts. For distributors and contractors, product training and configuration support should form part of the evaluation.

Frequently Asked Questions

What is the best nurse call system for a nursing home?

The best nurse call system for a nursing home depends on the building layout, residents’ needs, staff workflows and budget. A wireless nurse call system can be a practical, cost-effective choice for existing facilities where installing new communication cabling is difficult. For nursing homes that require two-way voice communication between residents and caregivers, an IP or wired nurse call system with intercom functionality may be more suitable.

Do wireless nurse call systems use Wi-Fi?

No, Aidbell doesn’t use Wi-Fi to develop wireless nurse call systems. We use dedicated radio communication with 433.92 MHz, LoRa, and POCSAG options, so call alerts do not depend on a Wi-Fi network. Actual coverage depends on the selected system, building layout, and installation environment.

Can wireless nurse call systems provide two-way voice communication?

Voice capabilities vary by system. Aidbell’s wireless nurse call systems transmit call alerts but do not support two-way voice communication. For facilities that require residents and caregivers to speak directly, Aidbell’s wired nurse call system offers two-way intercom functionality.

What information should I send a nurse call system supplier?

To help your supplier recommend a suitable nurse call system and prepare an accurate quotation, share your facility type, building size, number of rooms or beds, and floor plan if available. Specify where call buttons are needed and how staff should receive alerts—for example, through displays, pagers or tablet monitors. Also mention any two-way intercom needs, applicable standards or certifications, and whether the project is a new build or an upgrade to an existing facility.

Find the Right Aidbell Configuration

If you are comparing wireless nurse call system manufacturers, Aidbell can help evaluate LoRa, POCSAG and 433MHz options for your project. A wired intercom solution is also available where voice communication is required.

Explore Aidbell nurse call system installations or contact Aidbell with your floor plan and requirements to request a proposed configuration and quotation.